United States

Frequently Asked Questions

Please reach us at tom@nordic-step.com if you cannot find an answer to your question.

If I order several pairs of the Nordic-Step, can I get a discount?

We offer a wholesale price for purchases of 10 pairs or more in a single order, in any combination of models.

Do you guarantee performance of the Nordic-Step?

We offer a one-year warranty on any defect and will refund your money if you are not completely satisfied with the Nordic-Step.

How do I care for my Nordic-Step shoe harness?

Shake off the snow and store them in a dry location. If they are dirty, use clean water to rinse them and let them air dry before storing.

Is it easy to step into the ski bindings while wearing the Nordic-Step?

We have found that when properly attached, the Nordic-Step has a similar “feel” and control as most cross-country ski boots.

Will I have as much control of the ski as with cross-country ski boots?

We have found that when properly attached, the Nordic-Step has a similar “feel” and control as most cross-country ski boots.

Can I use the Nordic-Step for skating and advanced back country skiing?

We do not recommend using Nordic-Step beyond casual classic skiing and routine recreational off-trail trekking.